Best AI Usage in Retail

Awarded for AI Solutions that significantly improve retail in the customer service aspect of business and gain insight into market demographics to optimise business.

• Criteria – Customer Experience: Improvement in customer experience through personalisation, recommendations, or customer service.
• Operational Efficiency: Enhancement of supply chain, inventory management, and logistics. Sales Impact: Direct impact on sales and revenue through AI-driven insights.
• Innovation: Uniqueness and creativity of the AI application.
• Scalability: Capability to implement the solution across multiple locations or platforms.