Best AI Usage in Telecommunications

Awarded for AI solutions that significantly improve connectivity and customer service in the telco industry.

Criteria:

• Network Optimisation: Improvement in network performance, maintenance, and optimisation.
• Customer Experience: Enhancement of customer service and personalised experiences. 
• Operational Efficiency: Streamlining of operations and cost reduction. 
• Innovation: Creativity and novelty of the AI solution. 
• Scalability: Ability to implement the solution across various regions and customer bases.